SurfPhoto Marketplace — Content Policy

Effective date: January 24, 2025

This Content Policy outlines what content is allowed on SurfPhoto Marketplace and how violations are handled.

1. Prohibited Content

❌ Never Allowed

• Nudity & Sexual Content: Explicit nudity, pornography, or sexually suggestive content.
• Minors: Photos of identifiable minors (under 18) without parental consent.
• Copyright Violations: Content you don't own or have permission to use.
• Hate Speech: Content promoting discrimination, violence, or hatred.
• Harassment: Content intended to bully, intimidate, or harass individuals.
• Illegal Activities: Content depicting or promoting illegal activities.
• Violence: Graphic violence, gore, or content promoting harm.

⚠️ Restricted Content

• Sensitive Topics: Political content, religious content, or controversial subjects.
• Personal Information: Photos revealing personal details without consent.
• Trademark Violations: Using logos, brands, or trademarks without permission.

2. Content Standards

✅ What We Encourage

• High Quality: Clear, well-composed photographs.
• Original Content: Your own creative work.
• Appropriate Descriptions: Accurate, respectful titles and descriptions.
• Fair Pricing: Reasonable prices for your content.

📝 Description Guidelines

• Use clear, descriptive titles.
• Avoid clickbait or misleading descriptions.
• Include relevant details (location, subject, style).
• No spam, excessive hashtags, or promotional language.

3. Reporting & Moderation

How to Report

• Every photo has a "Report / Request removal" button.
• Select reason: Nudity, Minor, Copyright, Other.
• Provide specific details about the violation.

Immediate Actions

• Nudity/Minor reports: Photo quarantined immediately.
• Copyright reports: Reviewed within 24-48 hours.
• Other reports: Reviewed within 48-72 hours.

Quarantine Process

• Quarantined photos are hidden from public view.
• Sales are disabled during review.
• Uploader notified of quarantine status.

4. Review & Appeals

Review Process

• Our moderation team reviews all reports.
• Evidence and context are considered.
• Decisions made based on policy and evidence.

Appeals

• Uploaders may appeal moderation decisions.
• Provide additional context or evidence.
• Appeals reviewed within 5-7 business days.

Final Decisions

• Content restored if appeal successful.
• Content removed if violation confirmed.
• Account actions taken for repeat violations.

5. Enforcement Actions

First Violation

• Warning issued.
• Content removed if necessary.
• Educational resources provided.

Repeat Violations

• Temporary account suspension (7-30 days).
• Content review requirements.
• Additional monitoring.

Severe Violations

• Permanent account termination.
• Content permanently removed.
• Legal action if necessary.

6. Copyright & Intellectual Property

Uploader Responsibilities

• Only upload content you own or have rights to.
• Obtain written permission for recognizable people.
• Respect third-party intellectual property.

Copyright Claims

• Submit DMCA takedown requests to [copyright@my.domain].
• Include proof of ownership.
• We respond within 48 hours.

Fair Use Considerations

• Educational, commentary, or transformative use may be permitted.
• Case-by-case evaluation required.
• Consult legal counsel for complex situations.

7. Photo Quality Standards

Technical Requirements

• Minimum Resolution: 1920x1080 pixels.
• File Format: JPEG, PNG, or WebP.
• File Size: Maximum 50MB per photo.
• Metadata: EXIF data stripped for privacy.

Content Quality

• Clear, focused images.
• Appropriate lighting and composition.
• No excessive filters or manipulation.
• Professional presentation.

8. Special Categories

Landscape & Nature

• Respect protected areas and wildlife.
• Follow local photography regulations.
• No disruption to natural environments.

Urban & Street Photography

• Respect privacy and local laws.
• Avoid identifiable individuals without consent.
• Consider cultural sensitivities.

Event Photography

• Obtain necessary permits.
• Respect event rules and restrictions.
• Consider participant privacy.

9. Updates & Changes

Policy Updates

• We may update this policy with notice.
• Changes communicated via email and platform announcements.
• Continued use constitutes acceptance of updates.

Feedback

• We welcome feedback on this policy.
• Contact [policy@my.domain] with suggestions.
• Regular reviews and improvements made.

10. Contact & Support

General Questions

• Email: [support@my.domain]
• Response within 24-48 hours.

Policy Violations

• Report through photo interface.
• Email: [moderation@my.domain]
• Emergency: [emergency@my.domain]

Appeals & Disputes

• Email: [appeals@my.domain]
• Include photo ID and appeal reason.
• Response within 5-7 business days.

Last Updated: January 24, 2025